Clayton County Water Authority - Your Community's Water Source
Living in Clayton County, you might often think about the water that comes into your home, whether it is for drinking, washing, or just keeping things running. The Clayton County Water Authority, you know, plays a big part in making sure that clean, safe water is always there for you and your neighbors. They are the folks who work behind the scenes, pretty much, to deliver this essential service every single day.
This group of dedicated people does a lot more than just send water your way. They also handle things like sewer services and stormwater management, which, you know, are pretty important for keeping our community healthy and clean. They are always looking for ways to make things better, actually, investing in new ways to serve everyone in the area.
From making sure your bill is easy to pay to planning for water needs far into the future, the Clayton County Water Authority is really focused on serving the people who live and work here. They are, in a way, a cornerstone of our daily lives, making sure one of our most basic needs is met with care and a forward-thinking approach.
Table of Contents
- Who Guides the Clayton County Water Authority?
- Getting Your Water Service Set Up with Clayton County Water Authority
- How Can You Pay Your Clayton County Water Authority Bill?
- What Happens During Holidays at Clayton County Water Authority?
- Is the Clayton County Water Authority Investing in Your Future?
- What Does the Clayton County Water Authority Do Beyond Water?
- Where Does Clayton County Water Authority Get Its Water?
- Connecting with Clayton County Water Authority - Your Options
Who Guides the Clayton County Water Authority?
The Clayton County Water Authority, as a matter of fact, is looked after by a special group of people. This group is called the board of directors, and it has seven members. These seven individuals help steer the whole operation, making sure everything runs smoothly and that the water authority is doing what it needs to do for the community. They provide, you know, a kind of oversight for all the big decisions.
The folks who lead the Clayton County Water Authority are very passionate about what they do. For example, their chief executive officer, H. Bernard Franks, has a real liking for the water business and a deep care for the Clayton County area. He was given the role of general manager back in June of 2018, and he has, like, a lot of experience helping guide the water authority's efforts.
Getting Your Water Service Set Up with Clayton County Water Authority
If you are new to Clayton County and need to get water service going, there are a few things to keep in mind. For new customers, especially those with two names on their lease or the paperwork for their home, the Clayton County Water Authority needs both social security numbers. This helps them get your new service set up correctly, so, you know, everything is in order from the start.
Before you can get water service, residential customers need to agree to some rules. These are part of the Clayton County Water Authority's service agreement. It is, basically, a way to make sure everyone is on the same page about how things work. If you are setting up your new service from a distance, maybe by fax, email, or even over the phone, you can also take care of the payment that way. It is all about making it a little easier for you.
How Can You Pay Your Clayton County Water Authority Bill?
Paying your water bill with the Clayton County Water Authority has become pretty convenient, actually. You can pay your bill online, which many people find helpful. They use a company called Invoice Cloud for this, which is, sort of, their online payment helper. Just keep in mind that Invoice Cloud charges a small fee of $2.25 for this convenience. So, you know, that is something to be aware of when you choose that option.
There is another way to pay online that lets you skip that extra fee. You can use your own bank's online bill payment service. When you pay this way, the money goes straight from your bank account to the Clayton County Water Authority. This method, for many, is a good way to manage your payments without any additional charges. It is a good option if you want to save that little bit of money, basically.
What Happens During Holidays at Clayton County Water Authority?
Like many places, the Clayton County Water Authority observes certain holidays. For example, they were closed on Thursday, June 19, in honor of the Juneteenth holiday. It is a day for their team to take a break and, you know, reflect. They always make sure to let people know when they will be closed for these special days.
After a holiday, the Clayton County Water Authority usually gets right back to their normal business hours. So, if they were closed on a Thursday, they would typically open again on Friday, June 20, ready to help everyone with their water, sewer, or stormwater needs. They try to keep things running smoothly for everyone, even with holiday breaks.
Is the Clayton County Water Authority Investing in Your Future?
The Clayton County Water Authority is really looking ahead, which is great for everyone in the area. They are putting money into the water system that serves Clayton County, and they are also working to make service better for you. One of the ways they are doing this is through something called the smart metering initiative. This is a way of using more up-to-date technology to manage water use, so, you know, it is a step into the future.
Every ten years, the Clayton County Water Authority creates a big plan, almost like a roadmap. They call it their strategic master plan. This plan helps them figure out what is most important for meeting the community's needs in ways that make good financial sense. It is a practice they have been doing for a while, and it shows they are serious about long-term planning.
As part of this big planning effort, the Clayton County Water Authority is putting in those smart meters, also known as advanced metering infrastructure. This is a system that really helps them improve how they serve you. It is all about making things more efficient and, you know, providing better information for everyone involved. They are always thinking about how to provide good water and good services to our community, and these investments are a part of that.
What Does the Clayton County Water Authority Do Beyond Water?
You might think the Clayton County Water Authority only handles water, but they actually do quite a bit more. They are also responsible for sewer and stormwater services. In 2006, the Clayton County board of commissioners, along with the city councils of places like Forest Park, Jonesboro, Lake City, Lovejoy, Morrow, and Riverdale, adopted a special rule. This rule, known as the Clayton County Stormwater Utility Ordinance, put the new countywide stormwater service under the water authority's care. So, you know, they really cover a lot of ground.
The engineering section at the Clayton County Water Authority plays a big role in all of this. They are the ones who draw up plans for making water and sewer lines better. They also look over plans for things that are given to the authority, and they help with mapping and keeping track of all the different systems. It is, basically, a lot of detailed work to keep everything running properly.
Where Does Clayton County Water Authority Get Its Water?
Even though Clayton County does not have a lot of water sources right on the surface or deep underground, the Clayton County Water Authority has found a way to make sure there is always enough water. They have, in fact, created a way of getting water that truly lasts for the long haul. It is a testament to their thoughtful approach to providing this essential resource, especially when natural supplies are not abundant.
The Clayton County Water Authority has five places where they collect raw water, sort of like big storage areas. From these spots, they can make up to 42 million gallons of potable water every single day. Potable water, you know, is just a fancy way of saying clean drinking water. This clean water goes out to all the homes and businesses throughout Clayton County, making sure everyone has what they need for daily life.
Connecting with Clayton County Water Authority - Your Options
The folks who work in customer accounts at the Clayton County Water Authority are really dedicated to helping everyone who reaches out. Whether you call them, visit their website, or come in to make a payment, they are committed to giving you good service. They want to make sure your questions are answered and your needs are met, which is, you know, pretty important for a service like this.
They also have an online system called CSS, which stands for Customer Self Service. With CSS, you can look at your account details, see your bill, make payments, and even send in requests or ask questions. It is a convenient way to handle a lot of your water authority business from your own home, making things a little easier for you.
If you need to show proof of eligibility for certain services, like maybe for a specific program, you would take your completed application to the Clayton County Water Authority. You would also need to bring something like a social security benefit letter to show that you qualify. They have a mailing address too, if you need to send things by post, and they always ask that you put your customer account number on the memo line, so, you know, they can match it up easily.
The Clayton County Water Authority, which started way back on March 7, 1955, by an act of the Georgia General Assembly, had a very simple beginning. It was created to give water and sewer services to just over 450 customers, and they had a small team working there. From those humble beginnings, they have grown to serve a much larger community, always keeping that initial mission of providing good water and good services at heart.
The Clayton County Water Authority takes its role in public health very seriously. They are, basically, at the forefront of making sure the drinking water that comes to your home is clean and safe. This is a big responsibility, and they work hard to make sure they deliver on it for everyone in the community. Their water professionals, you know, truly believe in this mission and work to make sure it happens every day.
Clayton County Water
How Clayton County Water Authority Uses Digital Signage
How Clayton County Water Authority Uses Digital Signage
